I have a question about my tickets Updated February 28, 2023 01:02 If you have a question about your ticket order, contact our friends at Front Gate Tickets by visiting http://contact.frontgatetickets.com/. Related articles Help - I never received my wristband How do I contact the festival? Do I have to activate my wristband before the festival? What is layaway? Can I purchase tickets on layaway? Where and what time do the festival gates open each day?